Last updated: June 29, 2025
Overview
Global Entry Appointment ("the app") is an independent app that monitors publicly available CBP appointment data and notifies you when slots open at your preferred Global Entry enrollment centers. It is not affiliated with U.S. Customs and Border Protection or any government agency.
We are committed to protecting your privacy. This policy explains what data we collect, how we use it, and how you can delete it.
Data We Collect
- Email address and name — collected when you sign in with Google or Apple, used to identify your account.
- Device push token — used to send push notification alerts to your device.
- Location preferences — up to 3 Global Entry enrollment center IDs you choose to monitor.
- Alert preferences — your notification settings (email, push, alerts per day).
We do not collect your location, contacts, photos, or any other personal data beyond what is listed above.
How We Use Your Data
- To authenticate you and maintain your account.
- To check appointment availability at your chosen locations and send alerts when slots open.
- To deliver push notifications to your device.
We do not sell, share, or transfer your data to any third party. Your data is stored on a private server and used solely to operate the app.
Third-Party Sign-In
The app uses Google Sign-In and Apple Sign-In for authentication. These services are subject to their own privacy policies:
We only receive your name and email address from these providers — we do not receive any other account data.
Push Notifications
If you grant notification permission, your device token is stored on our server and used exclusively to send you appointment alerts. You can disable push notifications at any time in iPhone Settings → Notifications → Global Entry Info.
Biometric Data
If you enable Face ID or Touch ID sign-in, your biometric data is never accessed or stored by the app. Authentication is handled entirely by iOS using Apple's LocalAuthentication framework. We only store your login credentials locally on your device (in the iOS secure preferences) so they can be restored after a successful biometric check.
How to Delete Your Account
You can permanently delete your account and all associated data directly from within the app.
- Open the Global Entry Info app and sign in.
- Tap the Settings tab at the bottom of the screen.
- Scroll to the bottom and tap Delete Account.
- Confirm the deletion when prompted.
This immediately and permanently deletes your account, stops all alerts, and removes your data from our server. This action cannot be undone.
Alternatively, you can request account deletion by emailing us at support@globalentryappointment.com and we will delete your data within 7 days.
Data Retention
Your data is retained for as long as your account is active. When you delete your account (in-app or by request), all associated data is permanently removed from our servers.
Contact
If you have questions about this privacy policy or how your data is handled, please contact us:
Email Us